Managing Communication in Canvas

This section walks you through the different ways you can communicate with your students and fellow colleagues. Whether you’d like to send messages to an individual or a group, broadcast public announcements on your course pages, facilitate discussions amongst your students, or edit your notification settings so that you’re constantly kept up to date with activities in your Canvas space, you will find the necessary guides below.

Use the Inbox tool to send messages to:

  • An entire course
  • A course section
  • A status group within a course (students, teachers, teaching assistants, etc)
  • An individual user
  • Yourself (displays in your Sent folder)

Note that you cannot send messages to users in concluded courses.


Step 1: Select the Inbox tab in the left-hand global navigation menu. 
Step 2: Select Compose in the top-right corner. 


Step 3: Both the Course and To search bars allow you to filter for a specific course. The To bar provides further options of selecting individual participants or groups of participants within that course.
Step 4: Enter your subject.


Step 5: Enter your message.  
Step 6: There are also additional options to upload an attachment or audio/video to accompany the message.  
Step 7: Click Send.  


You may also use the Inbox tool to view and reply to assignment submission comments.

Further guidance is available at this link: How do I use the Inbox?

Use Announcements to broadcast information out to all members of a course or sets of members within a course.


Step 1: Select the course in which you wish to make an announcement.
Step 2: From the course menu, select Announcements. Note that this tab will appear hidden to students until an announcement has been made.  
Step 3: Select the + Add Announcement button. 


Step 4: Enter an announcement title and content.  
Step 5: Attachments can be added to the announcement if required.  

A screenshot of the Add an Announcement interface, showing the following warning message: Notifications will not be sent retroactively for announcements created before publishing your course or before the course start date. You may consider using the Available from option and set to publish on a future date.

Step 6: Filter for chosen sets of users in Post to, or leave as the default All Sections if posting to all students within the course.  
Step 7: Further options can be selected to enable student liking and commenting, allowing for student interaction with your announcement. Note: commenting is sometimes locked by default in the course settings, and will have to be enabled in settings first before applying it to announcements. 
Step 8: An optional availability time frame can also be chosen, allowing for timed release/removal of announcements.
Step 9: Click the Publish button. 

Step 10: To edit or delete previously made announcements, select the chosen announcement title on your main announcements page.

Step 11: Select the 3 dots on the upper right corner, then select Edit to edit the announcement or Delete to delete it.


For further guidance on Announcements, please visit the following links.

How do I use the Announcements Index Page?
List of all Canvas Guides on Announcements

Use Discussions to foster interactive communication among students, enabling conversations that engage the whole class or specific groups of students.

Discussions can:

There are two types of discussion topics: focused and threaded.

Focused Discussions:

  • Two levels of nesting – the original and subsequent replies
  • Are relatively short-lived interactions
Focused discussion example of course introductions as the topic with a reply.

Threaded Discussions:

  • Infinite levels of nesting – allow replies within replies
  • May last for a longer period of time
Threaded discussion example with new years resolutions as the topic with a reply.

Peer Review Functions on Discussions

Peer reviews can also be incorporated into discussions, where students are required to comment on and provide feedback on a peer’s work. See the links below for guidance on enabling peer review discussions.


Further guidance on Discussions can be found at the links below.

Use Notifications to keep abreast with activities in your courses. Further guidance of managing notification settings can be found at the links below.