Support
The Teaching Academy can provide support for set up and delivery of online and blended course units. In addition to the resources you find on these pages get in touch to request the following services:
Digital Learning Helpdesk
- email and phone support to answer queries, provide advice and resolve problems for academic and administrative staff. Contact us via the support portal, or by phoning the IT Support Centre’s 24/7 phone line on 65544
Responsive face-to-face digital learning support service
This an be obtained by contacting the FSE eLearning team either
- via the support portal so we can arrange to meet you;
- booking a one-to-one appointment
Training and workshops
- Custom training and workshops: for academic staff, admin staff, and support to Departments for developing induction sessions for students
Advice and support
- Content design and development – in graphics and multimedia development
- Software and tools for content development
- eAssessment
Project work
- Undertaking specialist development projects
- Advising on issues relating to Blackboard for Start of Year and and End of Year projects
- Piloting new technologies and improvements to existing services
Service development & enhancement
- e.g. Horizon scanning for new innovations
