Contact Support

Got a question?

These support pages will be regularly updated with new support resources. Please bear with us whilst we work on these updates.

If you have a question about blended learning, including software, training or design, please

contact the FSE eLearning teamor you can book onto a virtual 1-to-1 session (see Can I talk to someone?, below)

Below are frequently asked questions related to using Blackboard and eLearning tools:

Setting up Guest Access can allow students who might benefit from seeing the material in your course, but who do not need take any of the assessments. Students will gain access to to view resources from your lectures. (click on the link above for further details)

Creating equations and mathematics symbols digitally can be a challenge. Hand Drawn To PDF is an app that allows you to photograph your handwritten documents on a smart phone and converts that image into a PDF document. This tool can be used by to covert hand written documents to share online. (click on the link above for further details)

The eLearning Team is setting up a series of virtual 1-to-1 consultation sessions for academic staff.  The short 15 minute "virtual pitstop" sessions will be conducted via Zoom.

These  consultations are an opportunity for FSE staff to learn about the technologies available for delivering the new blended learning format, test out their online content, or just ask questions. The 15 minute slots are designed to be the first point of contact - if your query or issue needs further investigation or resources, we will discuss a plan for how to progress during the consultation. The session can also be used to cover other eLearning topics, such as how to use lecture capture, discussion forums, or Turnitin.

To book one of these sessions, look for available dates by following the link below.

Book a virtual 1-to-1

If none of the dates or times suit you, please contact us by submitting a Support Portal request and we will arrange something for you.